We accept VISA, MasterCard, Maestro, Rupay, American Express, Diner's Club and Discover credit/debit cards.
Delivery charge varies with each Product.
We incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps us offset logistics costs. Please check your order summary to understand the delivery charges for individual products.
For Products listed as Maharaja Co. Assured a Rs 40 charge for delivery per item is applied if the order value is less than Rs 500. While, orders of Rs 500 or above are delivered free.
For all Cash on Delivery (C-o-D) orders you are required to pay a nominal charge of Rs 199 advance payment online (i.e. Upfront and Non-Refundable).
You can raise a request to return your items with these simple steps:
1. Log into your Maharaja Co. account
2. Go to Support
3. Fill in the details (Contact Support)
4. Click on 'Choose an Issue' and select 'Help with your order'
5. Click on 'Get in Touch' and raise a return request
Once you raise a request, you'll get an email or SMS confirming that your request is being processed. Based on the item, your request may be automatically approved or you may be contacted for more details. If the request is approved, the details for returning the item will be shared on your registered email or phone number. Once we receive the originally delivered item, the item will be reviewed after which you will get a replacement or refund.
No, it's not necessary to log into your Maharaja Co. account to shop. But shopping as a logged-in user is fast & convenient and also provides extra security.
Also, You'll have access to a personalised shopping experience including recommendations and quicker check-out.
Maharaja Co. offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Maharaja Co.'s trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
You may use Internet Banking, Gift Card, Cash on Delivery and Wallet to make your purchase.
Maharaja Co. also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India and 21 other countries.
Apart from Credit and Debit Cards, we accept payments by Internet Banking (covering almost all banks), Cash-on-Delivery, E-Gift Vouchers etc.
The 'Cashback' offer is instant and exclusive to maharajacoindia.com. You only pay the final price you see in your shopping cart.
To return/exchange your order, follow these simple steps:
1. Go to Support
2. Fill in the details (Contact Support)
3. Click on 'Choose an Issue' and select 'Help with your order'
4. Click on 'Get in Touch' and raise a return/exchange request
Products sold by us with Maharaja Co. Assured badge are shipped in packages with waterproof plastic wrap.
Fragile items like electronics are safely secured with bubble wrap. We also follow standard packing procedure.
We generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.
Estimated delivery time depends on the following factors:
The product Product's availability with Us The destination to which you want the order shipped to and Our location.
It usually costs us more to ship some items. So, sometimes we choose to add a delivery charge. The delivery charge is waived off by us if you shop with us for a certain amount. For more information, check the policy on the product page.
Yes! We accept VISA, MasterCard, Maestro, American Express credit/debit cards issued by banks in India and in the following countries: Australia, Austria, Belgium, Canada, Cyprus, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, the Netherlands, New Zealand, Norway, Portugal, Singapore, Spain, Sweden, the UK and the US.
You can track your order by going to 'Track Your Order' section on our website OR by going on the mail carrier's website and using the unique tracking number provided by Maharaja Co.. The tracking number can be found on your order confirmation.
We accept payments made by credit/debit cards issued in India and 21 other countries.
Credit cards
We accept payments made using Visa, MasterCard and American Express credit cards.
To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.
Debit cards
We accept payments made using Visa, MasterCard and Maestro debit cards.
To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.
Yes, the freebie has to be returned along with the product.
You have probably noticed varying estimated delivery times for all of the products you are interested in. Delivery times are influenced by product availability, geographic location, your shipping destination and the courier partner's time-to-deliver in your location.
Please enter your default pin code on the product page (you don't have to enter it every single time) to know more accurate delivery times on the product page itself.
There are NO hidden charges when you shop on Maharaja Co.. The price you see on the product page is final and it's exactly what you pay.
Note: There can be additional delivery charges based on our policy.
Your online transaction on Maharaja Co. is secure with the high levels of transaction security currently available on the Internet. Maharaja Co. uses encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing. All credit card and debit card payments on Maharaja Co. are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.
Courier company always take the liability for outer packaging not for inner content hence whenever courier delivers the shipment please check the outer packaging if packet is damaged/tampered/torn/empty *do not accept the same* and if accepting please mention proper remarks on POD, only then the courier will be liable for claims.
Use the 'Support' option & fill out the details of the issue so that we can help you.
If you are not comfortable making an online payment on maharajacoindia.com, you can opt for the Cash on Delivery (C-o-D) payment method instead. With C-o-D you can pay in cash at the time of actual delivery of the product at your doorstep, wherein you are required to pay a nominal amount of ₹199 advance payment online (i.e. Upfront and Non-Refundable).
The maximum order value for a Cash on Delivery (C-o-D) payment is ₹50,000. It is strictly a cash-only payment method. Gift Cards or store credit cannot be used for C-o-D orders. Foreign currency cannot be used to make a C-o-D payment. Only Indian Rupees accepted.
You may see different prices for the same product, as it may have many Variants.
Maharaja Co. stores the digits of your card number in a secure and encrypted manner. The first 6 digits (also known as the Bank Identification Number) are used to identify the bank name and country where your card was issued. The first 6 and last 4 digits are together used for fraud detection and prevention purposes.
All items that have the "Cash on Delivery Available" icon are valid for order by Cash on Delivery.
Add the item(s) to your cart and proceed to checkout. When prompted to choose a payment option, select "Pay By Cash on Delivery". Enter the CAPTCHA text if shown, for validation.
You will receive a link to pay ₹199 advance payment online (i.e. Upfront and Non-Refundable).
Once received, verified and confirmed, your order will be processed for shipment in the time specified, from the date of confirmation. You will be required to make a cash-only payment to our courier partner at the time of delivery of your order to complete the payment.
Terms & Conditions:
The maximum order value for C-o-D is ₹50,000 Gift Cards or Store Credit cannot be used for C-o-D orders Cash-only payment at the time of delivery.
Our return policies don't support the return of item(s) ordered wrongly. You can refer our Returns policy on the product page.
It is possible that We or our courier partners have a holiday between the day you placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners do not work on Sundays and this is factored in to the delivery dates.
'Instant Cashback' is applied directly to the product or order value in your cart and you do not have to wait for the cashback to be credited to your bank account/credit or debit card at a later date.
maharajacoindia.com respects your privacy and is committed to protecting it. For more details, please see our Privacy Policy.
In most locations, the replacement is initiated once the returned product has been received by us. Please check the email or SMS we send you for your replacement request for more details.
Yes. Maharaja Co. offers you the convenience of using your bank's Internet Banking service to make a payment towards your order. With this you can directly transfer funds from your bank account, while conducting a highly secure transaction.
There are NO hidden charges when you make a purchase on Maharaja Co.. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.
Delivery charges are not hidden charges and are charged (if at all) extra depending on the Product's shipping policy.
Couldn't find the information you need? Please Contact Us.
Yes, you can make credit card payments through the Maharaja Co. mobile site. Maharaja Co. uses encryption technology to protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading banks.
Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.
Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if CoD is available in your location.
Items marked as 'Preorder' or 'Forthcoming' are expected to be released soon and you can pre-book them with us. Such items will be shipped after their official release.
Cancellation of item(s) in an order happens immediately if the order hasn't been shipped yet by us. If your order has been shipped, it cannot be cancelled under any circumstances. Orders from certain categories cannot be cancelled, please check the product page for more details.
In most locations, the replacement is initiatedonce the returned product has been received by us. Please check the email or SMS that will be sent to you for your replacement request for more details.
The products listed as 'Out of Stock' or 'Temporarily Unavailable' are not available for sale. Please use the 'Notify Me' feature to be informed of the product's availability with us.
Please enter your pincode on the product page (you don't have to enter it every single time) to know whether the product can be delivered to your location.
If you haven't provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability.
Whether your location can be serviced or not depends on
Whether We ship to your location Legal restrictions, if any, in shipping particular products to your location The availability of reliable courier partners in your location At times We prefer not to ship to certain locations. This is entirely at our sole discretion.
Your online transaction on Maharaja Co. is secure with the high levels of transaction security currently available on the Internet. Maharaja Co. uses encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
All credit card and debit card payments on Maharaja Co. are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.
The Maharaja Co. Assured badge is a seal of quality and speed. Products with this badge meet our extensive quality & packaging guidelines along with having faster delivery timelines.
With rigorous operation & product selection combined with fast & free delivery, 'Maharaja Co. Assured' guarantees you a superior and hassle-free shopping experience every time.
Free shipping for orders above ₹500
The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the "Verified by VISA" and "Mastercard SecureCode" services, respectively.
The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.
'In Stock'
For items listed as "In Stock", We will mention the delivery time based on your location pincode (usually 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.
'Available'
We might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.
'Preorder' or 'Forthcoming'
Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of it's official release launch and will reach you in 2 to 6 business days. The Preorder duration varies from item to item. Once known, release time and date is mentioned. (Eg. 5th May, August 3rd week)
'Out of Stock'
Currently, the item is not available for sale. Use the 'Notify Me' feature to know once it is available for purchase.
'Imported'
Sometimes, items have to be sourced by Sellers from outside India. These items are mentioned as 'Imported' on the product page and can take at least 10 days or more to be delivered to you.
'Back In Stock Soon'
The item is popular and is sold out. You can however 'book' an order for the product and it will be shipped according to the timelines mentioned by Us.
'Temporarily Unavailable'
The product is currently out of stock and is not available for purchase. The product could to be in stock soon. Use the 'Notify Me' feature to know when it is available for purchase.
'Permanently Discontinued'
This product is no longer available because it is obsolete and/or its production has been discontinued.
'Out of Print'
This product is not available because it is no longer being published and has been permanently discontinued.
You will receive an email or SMS with the details of your return.
During the review, your product will be checked for the following conditions: Correct Product - IMEI/name/image/brand/serial number/article number/bar code should match and MRP tag should be undetached and clearly visible. Complete Product - All in-the-box accessories (like remote control, starter kits, instruction manuals, chargers, headphones, etc.), freebies and combos (if any) should be present. Unused Product - The product should be unused, unwashed, unsoiled, without any stains and with non-tampered quality check seals/ warranty seals (wherever applicable). Before returning a Mobile/Laptop/Tablet/Wearable Device, the device should be formatted and Screen Lock (Pin, Pattern or Fingerprint) must be disabled. All the lock(s) must be disabled and deactivation done for all the devices. Undamaged Product - The product (including SIM trays/ charging port/ headphone port, back-panel etc.) should be undamaged and without any scratches, dents, tears or holes. Undamaged Packaging - Product's original packaging/ box should be undamaged.
We may refuse to accept the return if any of the above conditions are not met.
For any products for which a refund is to be given, the refund will be processed once the returned product has been received by us.
Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.
Wherever possible Ecom Express will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through Ecom Express, you can return the item through a third-party courier service. Return fees are to be borned by you/the Customer.
Items with the Maharaja Co. Assured badge are extensively quality checked from storage to transit safe packaging and also comes along with fast & free delivery from us.
Free shipping for orders above Rs. 500
You can register for the 3D Secure password for your credit/debit card by visiting your bank's website.
Once your replacement or exchange or return request is accepted, the pickup of the originally delivered product will be scheduled (if applicable). An email or SMS with more details will be sent to you on the day of the pickup.
In cases where pickup service is not available from the courier service providers at your location, you may be asked to ship the item back to us and ensure that the item reaches within 15 days of the return related email being sent to you.
Maharaja Co. realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.
In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.
No, you can shop for items with the Maharaja Co. Assured badge at no extra charge.
As of now, Maharaja Co. doesn't deliver items internationally.
You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and 21 other countries, but please ensure the delivery address is in India.
We may charge a nominal fee for shipping, even for products with the Maharaja Co. Assured badge, if the order is less than ₹ 500.
Shipping is free for items with the Maharaja Co. Assured badge if the order value is more than ₹ 500.
For all Cash on Delivery (C-o-D) orders you are required to pay a nominal charge of Rs 199 advance payment online (i.e. Upfront and Non-Refundable).
There are NO hidden charges when you make a purchase on Maharaja Co.. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.
Delivery charges may be extra depending on our policy. Please check individual product page for the same.
In most locations, the address cannot be changed. If the pincode of the new address is serviceable for pick-up, the address can be changed while creating the return. The address cannot be changed in case the new address is not serviceable.
An item is marked as 'Out of stock' when it is not available with us at the moment; you won't be able to buy it now. Use 'Notify Me' feature to know once it's available with us for purchase.
When pickup facility is not available for your location as per the courier service providers, you may be asked to ship the item back to us. Since we can arrange for a refund or a replacement only after the item reaches us, please make sure that the item is sent to the address mentioned in the return related email and reaches the specified address within 15 days of the email being sent to you.
We may not be able to proceed with the return request if the item does not reach the specified address within 15 days.
Refunds are ONLY given when:
- We cannot provide a replacement - A dispute has been ruled in your favour in-line with Buyer Protection - We allow refunds on select categories under certain conditions
Please check our Returns Policy on the product page for more details.
For your 'Cash on Delivery' order, you will receive the refund in the form of NEFT. Please update your bank account details.
Currently, We only ship within India.
The different refund modes available are:
1. Back to source - available for all orders excluding Cash-on-Delivery. The amount is refunded to the payment mode that was originally used to pay for the order
2. NEFT transfer - available for all orders including Cash-on-Delivery. As per policy, cash refunds are not possible
Installation and demo are offered for certain items by us through the brand or an authorised service provider. Please check the individual product page to see if these services are offered for the item.
For orders placed using 'Cash on Delivery' as the payment mode, refunds can be processed to your bank account via National Electronic Fund Transfer (NEFT). You can update the details of the bank account where you would like to receive the refund while creating the return request for an item.
You will need to update following information for us to process a refund to your account:
The Bank Account Number IFSC Code Account Holder's Name Bank Branch Bank Name
You can get in touch with us via 'Support' or call us to know the status of your refund.
For orders cancelled before shipping, refunds are processed immediately. If the order has been shipped, unfortunately it cannot be cancelled under any circumstances.
The refund timelines will depend on the payment modes as listed below:
Debit card - 7-9 business days Credit card - 7-9 business days Netbanking - 3-7 business days COD - 3-7 business days
Note: Refunds will be credited to the payment source used at the time of placing an order. The mode of refund in case of payment through 'Cash on Delivery' will be NEFT.
Maharaja Co. Buyer Protection helps shoppers in case they have concerns with product(s) bought and haven't got a satisfactory solution from the team.
Under this program, we look into your concern on a case-by-case basis & do our best to be fair to you. Maharaja Co.'s decision on the resolution will be final for the concern raised.
If you have received a mail from us confirming your refund request, it means that the refund has been initiated. You can also contact your bank with the ARN you would have received for an update on the status of your refund.
In the rare event of the amount not being credited by the date promised, you can contact us as we will work with the bank to get it done.
No, we will not be able to accept returns after the time period mentioned in our Returns Policy.
You can get in touch with us to claim the warranty for your product (wherever applicable).
We cannot accept returns of item(s) in the following cases:
1. When an item is damaged because of use or when it is not in the same condition as you received it 2. When any consumable item has been used or installed 3. When anything is missing from the package you've received including price tags, labels, original packing, freebies & accessories 4. When non-returnable items are involved 5. When items are tampered with or have missing serial numbers
The following data contains a list of products that are not eligible for returns as per our Returns Policy: - Smart Watches
The Buyer Protection policy mediates disputes between us. In case, your request for a return of an item is declined and you are not convinced with the reason given, you can write to us at support@maharajacoindia.com for Buyer Protection. You can dispute the resolution that has been shared for your issue until 15 days from the date of delivery and concern is looked into by us on a case-to-case basis.
